Gaya APA
Jeston, John., Nelis, Johan.. (2014).
Business process management: practical guidelines to successful implementations (Third edition.).
New York:
Routledge.
Gaya Chicago
Jeston, John., Nelis, Johan..
Business process management: practical guidelines to successful implementations.
Third edition.
New York:
Routledge,
2014.
Buku.
Gaya MLA
Jeston, John., Nelis, Johan..
Business process management: practical guidelines to successful implementations.
Third edition.
New York:
Routledge,
2014.
Buku.
Gaya Turabian
Jeston, John., Nelis, Johan..
Business process management: practical guidelines to successful implementations.
Third edition.
New York:
Routledge,
2014.
Buku.